FAQ
Gymscanner allows your to purchase gym membership plans, personal training with your favourite personal trainers, and gym tourist passes.
Gym tourist passes are short gym memberships that visiting tourists to any city can purchase and enjoy their favourite gym while on vacation.
We accept most credit cards and depending the country you are in, your local form of payment will also be accepted.
You will get an instant notification of a successful order online on the website or mobile app, a digital receipt will be sent to your email as well.
Show up at the gym, show your unique order number and walk-in. As simple as that. No waiting in line.
Refer to our terms and conditions for order cancellation policies.
Once a refund has been issued, it should appear in your account within 2-3 working days.
You can contact us with your comments 24/7. We usually reply within 2-3 hours, but it may take longer depending on the volume of requests.
Starting 2022, you can schedule your online workouts with your personal trainer right from the Gymscanner app or website.
Absolutely! We encourage free communication for all our users and partners.