Privacy Policy

At Gymscanner, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website ("Website"), as well as the choices you have regarding your information.

1. Information We Collect

We may collect various types of information from users, including:

  • Personal Information: Such as your name, email address, phone number, and payment information, which you provide when registering an account or making a booking.
  • Usage Information: Such as your device information, IP address, browser type, and browsing activity on our App and Website.
  • Location Information: If you enable location services on your device, we may collect your precise or approximate location to provide location-based services.
  • Communications: Any communications you have with us, including customer support inquiries, feedback, or reviews.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and improving our services.
  • Facilitating bookings and transactions.
  • Personalizing your experience.
  • Communicating with you about your account, bookings, promotions, and updates.
  • Analyzing usage trends and improving our App and Website.
  • Complying with legal obligations.

3. How We Share Your Information

We may share your information with third parties for the following purposes:

  • Service Providers: We may share your information with third-party service providers who help us operate our business and provide services to you, such as payment processors, hosting providers, and customer support services.
  • Business Partners: We may share your information with business partners, such as gyms, studios, and trainers, to facilitate bookings and provide services to you.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to requests from government authorities, or protect our rights, property, or safety.

4. Your Choices

You may have certain choices regarding the collection, use, and sharing of your information:

  • Account Information: You can update or delete your account information by accessing your account settings on the App or Website.
  • Location Information: You can control location permissions on your device or disable location services in your device settings.
  • Communications: You can opt out of receiving promotional emails or notifications by following the instructions provided in the communication or contacting us directly.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take appropriate steps to remove the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website or sending you a notification.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your information, please contact us at [email protected].

By using our App or Website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.